Disclaimer
1.1 Whilst we do take all reasonable steps to make sure that the information on this website is up to date and accurate at all times we do not guarantee that all material is accurate and, or up to date. In the unlikely event we can not fulfil your order a refund will be issued via your original payment method with 7 working days.
1.2 All material contained on this website is provided without any or warranty of any kind. You use the material on this website at your own discretion.
Exclusion of liability
1.3 We do not accept liability for any loss or damage that you suffer as a result of using this website.
1.4 Nothing in these terms and conditions shall exclude or limit liability for death or personal injury caused by negligence which cannot be excluded or under the law of the United Kingdom.
Shipping
1.5 Your order will be processed and delivered without undue delay, no later than 30 days after your order has been placed.
1.6 Please allow for up to 7 working days for delivery following the dispatch of your order.
Cancellations, returns and refunds
1.7 All customers have the right to cancel their order under the Consumer Contracts (Information, Cancellation & Additional Charges) Regulations.
1.8 Your right to cancel an order for goods starts the moment you place your order and ends 14 days from the day you receive your goods.
1.9 To meet the cancellation deadline, please notify us via email or phone about cancelling the order before the cancellation period has expired.
1.10 If you are in possession of the goods you are under the duty to retain them and take reasonable care of them. You must send the goods back to us to our contact address at your own cost (unless we delivered the item to you in error or the item is damaged or defective) as soon as possible once you have cancelled the order.
1.11 We reserve the right to make a charge not exceeding our direct costs of recovering the goods if you do not return the goods or return them at our expense.
1.12 Once you have notified us that you wish to cancel the order, any sum debited to us will be refunded to you as soon as possible and in any event within 14 days of your cancellation.
1.13 You will not have any right to cancel an order for the supply of any of the following goods:
1.14 In addition you will lose your right to cancel if you:
(a) unseal goods that are not suitable for return if they are unsealed, due to health protection or hygiene reasons.
(b) unseal audio, video recordings or computer software that were sealed at the time of delivery.
(c) combine goods with other goods after delivery so that they become inseparable.
Law and jurisdiction
These terms and conditions are governed by English law. Any dispute arising in connection with these terms and conditions shall be subject to the exclusive jurisdiction of the Courts of England and Wales.
Orders delivered to outside the UK may be subject to import duties and taxes when they reach their destination. You will be responsible for paying any such import duties and taxes.
Claims for lost or not received packages sent by our chosen delivery service are dealt with promptly and proof of postage or digital collection receipts are always available upon request. Replacement goods will not be dispatched until a complete investigation and report is received from the delivery service we have used.
CREDIT CARD SAFEGUARD
We safeguard the integrity of our customers credit card information. We will only process card payments through our secure merchant account with PayPal.
PRIVACY
We collect customer information in an effort to improve your shopping experience and to communicate with you about our products, services, contests, and promotions. For more information, see our privacy policy.